Get Medicare Certified with Anthem

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Get Certified

It’s finally here……the start of the 2019 AEP! I don’t know about you, but time sure flew.There are SIGNIFICANT CHANGES THIS YEAR TO THE AHIP.  Please make sure to read this email  in its entirety as it will help you get prepared for 2019.You will also be receiving a number of emails in the coming days regarding the Anthem certification process. This email should give you a start and a heads-up on a few things so let’s get started….
Here’s what you need to know:
  • Certification opened June 27, 2018!
    • Completed certification taken after June 27, 2018 allows you to sell for the remainder for 2018 AND 2019.
    • AHIP has UPDATED the information in various sections to include new legislation. So please add more time. See below for more details.
  • Licensing
    • If you are NOT appointed with Anthem BCBS and would like to sell any of the Medicare products, please click this link
  • AHIP – if you go through our website, there is a discount on the standard cost of $175; it will cost the same as last year, $125.
    • The exam is open book and the slides are very helpful.
          • To download the slides, click into the module, then on left side click download slides. Click the save button and save to a file folder for this year’s AHIP.
      • Section 1 and 3 have been updated with new legislation and regulation information. Please make sure to spend some time reviewing Section 3 as it pertains to Part D.
      • Section 5 talks about the Open Enrollment Period in detail.
          • Please make sure to download the slides in each section
        • These slides and information are great reference tools
          throughout the year.
            • To download, click the link on the left side of the page
            • A new browser will come up with the document. Move your mouse and you will see a save button that looks like a floppy disk.
            • Click that save button and save the file to your desktop or a folder.
        • You have 3 attempts to pass the exam.
      • If you are re-certifying, you only have to complete sections 4 & 5, but the exam includes all 5 sections.
      • There are Continuing Education credits that you can purchase for an additional cost PRIOR to taking the exam.
        • Cost is $26.00
        • 6 CE credits are available with a passing grade
        • You can only have one course apply within your renewal period.
    • Fraud, Waste, and Abuse training – Nondiscrimination Training
        • New module has quiz questions. Quizzes are not pass/fail.
        • Final exam requires 70% to pass module
    • FWA module now has 5 quizzes, plus a final that you need to score 70% to pass.
  • General Compliance has quizzes and a final that you need to score 70% to pass.
  • Anthem Modules– Please complete all until you have green checkmarks for everything listed for 2019.
    • These Modules include HMO, PPO, Part D, AND SNP plans. Please complete all Modules.
      • All modules now have downloadable slides
      • Product Basics (appeals, enrollment, etc.) 10 question exam must score 90%
      • Risk Prevention – 20 question exam must score 100%
      • Sales Event Reporting –  10 questions must score 90%
      • Tools for Compliant Selling –  15 questions must score 100%
      • HMO – 10 questions must score 90%
      • PDP – 10 questions must score 90%
      • PPO 10 questions must score 90%
      • SNP – 10 questions must score 90%
  • YOUR 2018 CERTIFICATION IS COMPLETE WHEN IT SHOWS SOLID GREEN BARS AT 100% FOR THE FOLLOWING: 
  • 2019 Compliance Training
  • 2019 HMO
  • 2019 PDP– We offer stand-alone Prescription Drug Plans in all 88 OH counties. ALL agents should take this module.
  • 2019 PPO– We offer  Regional PPO plans in ALL 88 OH counties. ALL agents should take this module.
  • 2019 DSNP(I highly recommend taking this module in the event you run across an opportunity mid-year. If you do not take this training BEFORE SELLING a DSNP HMO plan, the policy is NON-Commissionable, it is a CMS violation and you are out of compliance.)
Information You Need to Know
  • Once your certification is complete, within 48 hours, you will receive an email informing you that you are good to go, meaning Ready-To-Sell. This email will also include the link to Custom Point and your login information.
    • If you do NOT receive this email, AND you show green status bars on all modules for 2018, please contact Broker Support at 800-633-4368 or email them at medicareagentsupport@anthem.com
  • You will be able to pre-order Sales Kits ONLY if your certification is completed by August 31st.
    • Pre-ordering will start August 7th.
  • Marketing
    • Did you know that Anthem BCBS has FREE approved marketing materials for you to use to support your sales efforts?
      • These materials can be customized with your personal contact information including: name, phone and email!
      • The materials can be found on Custom Point in the Sales Toolkit. ALL MATERIALS WILL BE UPDATED OCTOBER 1STAND ALL MATERIALS DOWNLOADED OR PRINTED BEFORE THAT DATE MUST BE THROWN OUT AND DISCONTINUED.
      • Please take 5 minutes RIGHT NOW to set up your profile in the Sales Toolkit! Doing so will allow you to download materials quickly once they become available.
        • Visit Custom Point (You must use a PC based Internet browser)
        • Click on the button across the top that says Sales ToolKit
          • Make sure your pop-ups are enabled.
        • On the left side, click on My Profile
        • Start completing the fields in each section exactly how you would like the information to appear on your materials.
Let me know if you have any questions.
John Dodd
(614) 890-7373 Ext. 114Let NUB help make you a Medicare Megastar!