Sending FFM Certs to Carriers Info

As those of you who plan to write “on exchange” 2016 business during Open and Special Enrollment finish up your certification, the final step is to send in the certificate for Individual courses and if you so choose the ‘SHOP” certificate to the carriers.  These must be submitted directly to each carrier, not through our office.  The Following is a quick summary of the carriers to which brokers place business through our office:

1) InHealth – send to Becky Kinnaman @
2) MMO – send to
3) HealthSpan – send to Hope Watkins @
4) Anthem -
Update your certification in Producer Toolbox (PTB)
After you complete the required 2016 training, you must enter your certifications (or update the certification year for existing certifications) in PTB.
  • Select Manage Accounts
  • Select Edit Certificates and complete all fields
After you submit the information, PTB will validate it against our certification data on file. You will see either Yes or No in the Certification Available field. This lets you know if we have your current certification on file.
If you see No, this message will also appear:
  • Currently the certification information you have provided does not match the information provided by the Exchange. Please check this page for updates next month and the system will check for updates automatically, or contact the Exchange to confirm your certification.



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